Frequently Asked Questions (FAQ)

General Questions

What is Bridgr?

Bridgr is a modern freelancing marketplace that connects businesses with skilled freelancers offering services in design, development, marketing, content writing, AI, and more.

How does Bridgr work?

Bridgr allows businesses (buyers) to hire freelancers for specific tasks or projects. Freelancers list their services or respond to job postings, and once hired, they complete the work and get paid through the platform.

Is Bridgr free to use?

Creating an account on Bridgr is free. However, service fees or commissions may apply when transactions are completed on the platform.

For Buyers (Hiring Freelancers)

How do I hire a freelancer on Bridgr?

You can either:

• Browse services and purchase directly, or
• Post a job and receive proposals from freelancers

How do I choose the right freelancer?

Check:

• Portfolio and past work
• Ratings and reviews
• Communication and responsiveness

Starting with a small project is always recommended.

Is my payment safe?

Yes. Payments are handled securely through the platform and are only released to freelancers after successful completion of the work.

Can I get a refund?

Refunds depend on the situation and service agreement. If there is an issue, you can raise a dispute, and our team will review the case.

For Freelancers (Selling Services)

How do I start selling on Bridgr?

• Create an account
• Set up your profile
• Add your services (gigs)
• Start receiving orders or proposals

How do I get my first order?

• Create a strong profile
• Use clear descriptions and pricing
• Offer competitive rates initially
• Respond quickly to inquiries

When do I get paid?

Freelancers receive payment after the order is completed and approved, subject to platform processing timelines.

Payments & Billing

What payment methods are available?

Bridgr supports secure online payment methods. Available options may vary based on your location.

Are there any fees?

Yes, Bridgr may charge a small service fee or commission on completed transactions.

Account & Support

I can’t log into my account. What should I do?

Try resetting your password. If the issue persists, contact support.

How do I contact support?

You can reach us at:

Email: support@bridgr.in

Response Time: Within 24 hours

Is Bridgr safe to use?

Yes. Bridgr uses secure systems and follows best practices to protect user data, payments, and transactions.

Disputes & Issues

What if a freelancer doesn’t deliver?

You can raise a dispute through the platform. Our team will review the issue and take appropriate action.

What if a buyer is unresponsive?

Freelancers can contact support for assistance if a buyer is inactive or unresponsive during an order.

Still Have Questions?

If your question isn’t listed here, feel free to contact our support team.

Email: support@bridgr.in

Bridgr — Making Freelancing Simple, Fast, and Reliable